SEEKING: Damn Good Technician with Tiny T-Rex Arms
Deep inside you know you are or will be a damn good heat and air technician.
You’re a freakin’ T-Rex walking around in a technician suit,
but you’d never say it,
That’d be bragging, and you live in Milwaukee.
We don’t need to do that here.
You absolutely love a day of figuring out and fixing stuff, morning to night.
I’m not talking enjoy or like.
I’m talking love, like if there was a category of dinosaur nerds,
That only get things done while working hard and making people happy,
You’d be that kind of dinosaur nerd.
Roaring with pleasure at the thought of replacing a blown circuit board,
Or failed capacitors you could switch out in your sleep.
Work boots are your glasses.
Your toolbox, your pocket protector.
Probably got a name for your voltmeter like voltasaurus or volterodactyl
(kidding here, but if you do, we don’t judge)
You didn’t have to learn your work ethic.
It’s in you like your razor-sharp teeth and get it-done gigantor legs.
You don’t understand the sloth of brachiosaur techs,
Or the rabbit-brained stegosaurs who can’t install a level pedestal,
Or those compsognathuses who work so fast they forget to tighten every screw they loosened.
When called, you spring into action,
Arriving quickly and safely,
Slowing down to listen and diagnose like the dynamite dinosaur you are,
And never, ever turning into a velociraptor who only cares about the sale, sale, sale.
You’ve got the T-Rex confidence that never takes advantage of others,
But feasts on the meat of comfort delivered and smiles restored,
No matter how long it takes.
When people complement how great a job you’ve done,
You shrug your shoulders and say, “thanks”
Or smile and say, “it’s my pleasure.”
You don’t see what the big deal is about working hard,
Doing a job right,
And treating people like they’re valuable.
Isn’t that what all dinosaurs, I mean techs, should act like?
Oh, and I haven’t even gotten to the best part…
It’s easy for you to talk with people.
You’re even better at listening.
You’d never even think of it as selling.
People seem to feel at ease around you,
Because you DON’T try to get them to buy what they don’t need.
You’re not a Pachycephalosaur banging with your nine-inch think skull to get YOUR way.
That’s what having tiny T-Rex arms means.
You don’t strong arm customers into what YOU want.
You help them get what THEY want.
You’ve never liked using technical jargon or big terms,
Like describing the difference between Maiasaura and Parasauralophus
Because normal people would never understand that.
You’d just say, one of these duck-billed dinosaurs has a short crest and one has a long crest.
And you love it when people’s eyes widen
At how much better there home is now that you’ve removed the pterosaurs shrieking in their ducts.
Their peace of mind is all the reward you need.
Hi, it’s Jeff and Tim from D&M Heating.
Oh, and also Karen, she’s the one you hear most often on the radio.
Yes, this recruiting letter is way too long.
Yes, we’re a bit silly talking about dinosaurs so much.
If you’ve read this far and are getting excited,
You’re probably part of our tribe, and you don’t even know it yet.
We’re damn good at what we do.
And what we do isn’t just the technical stuff.
It’s also not nerding out on dinosaurs, with maybe the exception of Tim… and Karen.
It’s taking care of people.
Whether you’ve been a technician for a long time who hasn’t quite found the place you belong,
Or a new technician who’s looking for an opportunity to shine and grow,
We want to talk to you.
We don’t have tons of frills at D&M.
We spend more time making custom sheet metal plenums, cleaning trucks or pricing bids.
Yeah, we have fun at our seasonal parties,
Celebrating birthdays,
Or hanging out outside of work.
Yes, we have health insurance and retirement packages.
We also have some dinosaur plush toys.
But we get way more joy out of getting to the next job so we can help someone in Milwaukee out,
Or helping one of our teammates finish a project that’s gotten really hard.
Most of us have been here 5-18 years,
And we’d never think of leaving.
When you fit, you fit.
And this is a place where loyalty means something.
It’s why the three of us ponied up the cash to buy this business.
Ok, let’s talk money.
If you’re on the low end of the experience scale,
You’re gonna start at $22-$24/hr ($46K – $50K/yr),
Doing 7-8 maintenances a day,
We gotta see if you’ve got that natural T-Rex tech know how and you’re going to get it done.
If you do good work, we’ll boost your pay quickly to $55K or $60K/yr.
If you’re great at listening to and taking care of customers, the sky’s the limit for your pay and career.
We’d love you to move into management,
Or even buy part of the company, be an owner, a true T-Rex.
We really are all about loyalty and team fit.
The hard requirements:
NO DUIs.
Let me say it again,
NO DUIs.
Few to no speeding tickets,
Good background with the law,
honest,
trustworthy,
humble,
loyal,
resourceful,
NO VELOCIRAPTORS.
Your next step:
Reply to this email link and fill out all the boxes we need you to.
Yes, we need to see your resumé, so send it.
We need to know that you’re not one of those continual job hoppers
That thinks the pay is greener on the other side of the fence.
If we see that, we trash immediately.
We also need to know that you pay attention to detail and follow directions,
So this next part isn’t bolded to keep away skimmers who don’t show up to interviews.
We want a story…
A story of a tough problem,
Where you could have made more, but you did the right thing,
And the smile you left on the person you were happy to serve.
Send it to us in an extra attachment.
Then title your email “damn small T-rex arms”.
We can talk about dinosaurs more in the interview if you make it that far, or not.
We’re serious about the story and the email title.
If we don’t see that silly title and two attachments with your resumé and the story,
We won’t even open it.
I hope you’re not disappointed about the lack of Jurassic Park stuff around our office.
We really are a no frills kind of place.
We’re also a little different and want to make sure you’re a fit with us.
We don’t want to sell you on us, when that would be bad for you.
See, we have tiny T-Rex arms too.
Jeff, Tim and Karen.
