FAQ's

Here you will find answers to our most asked questions. Feel free to call our offices with any other questions, or to set up an appointment for one of our NATE trained Service Technicians to come to your home.

Click on the question to go to the answer.

What is “high efficiency” for heating?   For Cooling? What is SEER? How does a high efficient furnace work? What else can make me more comfortable? What size should my furnace or A/C be? Which way does my filter face? How often should the system be looked at? What is NATE certification? Where did my Freon go? Can I still get Freon? How do you find a leak? What about the new refrigerant, Puron? What is that black stuff in my drain hose? What is that black stuff on the walls and registers? Why are my windows wet? Why are my sinuses dry? Woodwork splitting? Carpet giving shocks? What can I do to help allergies? What is an HVR or ERV? What does ultraviolet light do? What about a HEPA filter?